As outsourcing has become a mainstream, mature industry, the marketplace has become crowded with thousands of segments, providers, and solutions. What compounds the difficulty of navigating through available options is jargon, and overlapping segments.
The motivation behind outsourcing is relatively simple: to access external resources or capabilities to perform work - a task, activity, project, or function.
We have produced a guide that bridges that motivation to different engagement models, organized by the responsibilities and expectations from the outsourcing and client.
Accordingly, companies should be able to determine whether they are looking to outsource a project fully to another company, access external staff that operate like in-house employees, or somewhere in-between.